Managing Discipline & Grievance
How to successfully navigate your way through this potential minefield
|
Tuesday 11th October 2011 |
Hundith Hill Hotel, Cockermouth |
|
Friday 27th April 2012 |
The Auctioneer, Carlisle |
| Wednesday 12th December 2012 | Hundith Hill Hotel, Cockermouth |
| Times | 9.30 am - 4.00 pm |
Target Audience
Managers who are appointed as investigating officers or are involved in discipline and grievance handling.
Learning Outcomes
At the end of the workshop learners will:
- Refresh or learn skills to deal with issues informally to prevent formal action
- Appreciate the need to consistently apply own discipline and grievance company policies and procedures
- Learn how to prepare and conduct effective investigations and formal disciplinary hearings
- Practise key skills in managing discipline and grievance
Key Content
| 9.15 | Coffee and Registration |
| 9.30 | Introductions, aims/objectives of the day Interactive icebreaker Refreshing key skills to deal with issues informally to prevent formal action including under performance, feedback and documentation |
| 10.45 | Tea/Coffee |
| 11.00 | Legal and practical application of policies and procedures including ACAS good practice guidelines |
| 11.45 | Responsibilities of an investigating officer Investigation report formats Investigation activities and review |
| 1.00 | Lunch |
| 1.45 | Preparing for formal disciplinary hearings How to conduct formal disciplinary hearings Importance of documentation Good practice in grievance handling Appeal hearings |
| 3.40 | Summary of processes and key skills |
| 4.00 | Close |
Fee
£125 + VAT per delegate
Includes all materials, refreshments and lunch.
