Managing Performance (2 Days)

Maximise individual and team performance

Target Audience

All those who have people management responsibilities and wish to maximise individual and team performance.

Learning Outcomes

At the end of the programme learners will:

• Know how to set clear performance expectations with individuals
• Be able to use a variety of leadership styles to suit different people and situations in the workplace
• Develop skills to handle everyday performance issues in a timely manner
• Practice key performance management skills in a variety of informal and formal situations
• Know how to lead a motivational performance review meeting with confidence that achieves agreement and commitment

Key Content - Day One

• Introductions, overview of two day programme
• Good practice in setting expectations
• Supportive leadership skills
• Self analysis activities
• Handling everyday performance issues
• Feedback techniques
• Recording under performance issues
• Coaching styles and skills in action
• Discipline and grievance handling

Key Content - Day Two

• Benefits of performance review processes
• Preparing for development reviews
• Setting the tone, atmosphere and environment
• Planning the structure of the meeting
• Managing the development review meeting
• Setting SMART objectives
• Identifying and planning training and development
• Recognising individual talent
• Beyond the performance review meeting - reviewing objectives
• Summary, action planning, evaluation

“I have just attended a 2 day Managing Performance course which covered all my objectives and gave me some top tips that I was able to put into place as soon as I returned to work. You know you can rely on Julie’s common sense and easy to understand approach. Thank you Julie!”

Lynda Coid, Westfield Housing

Fee

£290 + VAT per delegate
Includes all materials, certificate, refreshments and lunch.