Managing Performance & Individual Development (2 Days)
Maximise individual and team performance
| Location: | Hundith Hill, Cockermouth | The Auctioneer, Carlisle |
| Time: | 9.30am - 4.00pm | 9.30am - 4.00pm |
In-house programmes designed and delivere incorporting your policies and procedures
Target Audience
All those who have people management responsibilities and wish to maximise individual and team performance.
Learning Outcomes
At the end of the programme learners will:
- Know how to set clear performance expectations with individuals
- Know how to conduct a performance gap analysis with an individual
- Develop skills to handle everyday performance issues in a timely manner
- Practice key performance management skills in a variety of informal and formal situations
- Know how to lead a motivational performance review meeting with confidence that achieves agreement and commitment
Key Content - Day One
- Introductions, overview of two day programme
- Good practice in setting expectations
- Conducting a performance gap analysis
- Handling everyday performance issues
- Practical application of 5 feedback models
- Handling difficult conversations
- Discipline and grievance handling
Key Content - Day Two
- Benefits of performance review processes
- Preparing for development reviews
- Setting the tone, atmosphere and environment
- Planning the structure of the meeting
- Managing the development review meeting
- Setting SMART objectives
- Identifying and planning training and development
- Coaching and mentoring models
- Compiling a personal development plan
- Beyond the performance review meeting
- Summary, action planning, evaluation
“I have just attended a 2 day Managing Performance course which covered all my objectives and gave me some top tips that I was able to put into place as soon as I returned to work. You know you can rely on Julie’s common sense and easy to understand approach. Thank you Julie!”
Lynda Coid, Westfield Housing
Fee
£395 + VAT per delegate
Includes all materials, refreshments and lunch.
