Communication & Meeting Skills
Target Audience
All those who organise or chair meetings
Objectives:
By the end of the workshop delegates will:
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Recognise behavioural types through tone of voice, pace of speech,
words and body language
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Have developed a self awareness of their own style when communicating
with others
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Have learned how to adapt and modify their own behaviour to enhance
communications, understanding and relationships with others
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Understand the roles, functions and skills required of a chairperson,
facilitator, recorder and participant in meetings
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Know how to prepare effectively for formal meetings
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Have learned how to use a variety of techniques to control behaviours
during meetings
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Understand how to present and feedback information effectively at meetings
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Know how to follow up effectively after meetings
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